Shipping Policy
SAINT Shipping Policy
**1. Order Processing:**
- Orders will be processed within 24 to 48 hours of receipt, excluding holidays.
**2. Shipping Options:**
- Offer standard, express and international shipping options to meet customer needs.
**3. Shipping Times:**
- Shipping times vary depending on the option selected and the destination. Estimates will be provided at the time of ordering.
**4. Parcel Tracking:**
- Provide a tracking number for each order so that customers can track their delivery status in real time.
**5. Shipping Costs:**
- Shipping costs will be calculated based on weight, destination, and the shipping option chosen. Details will be displayed at the time of ordering.
**6. Free Shipping:**
- Offer free shipping for orders over a certain amount, thus encouraging volume purchases.
**7. Delivery Addresses:**
- Customers can specify different delivery addresses to meet their needs, improving the flexibility of the service.
**8. Secure Packaging:**
- Ensure secure packaging to prevent damage during transport and ensure that products arrive in perfect condition.
**9. Delivery Delays:**
- Promptly inform customers of any unforeseen delays and actively work to resolve delivery issues.
**10. International Delivery:**
- Facilitate international deliveries by providing information on taxes and customs duties, and offering a realistic estimate of delivery times.
**11. Return Policy for Delivery Issues:**
- Implement a specific return policy for lost, damaged or incorrectly delivered orders.
**12. Continuous Improvement:**
- Regularly evaluate logistics performance and make improvements to optimize efficiency and customer satisfaction.
This shipping policy aims to provide a reliable and transparent delivery experience, thus strengthening our customers' trust in the SAINT brand.
**1. Order Processing:**
- Orders will be processed within 24 to 48 hours of receipt, excluding holidays.
**2. Shipping Options:**
- Offer standard, express and international shipping options to meet customer needs.
**3. Shipping Times:**
- Shipping times vary depending on the option selected and the destination. Estimates will be provided at the time of ordering.
**4. Parcel Tracking:**
- Provide a tracking number for each order so that customers can track their delivery status in real time.
**5. Shipping Costs:**
- Shipping costs will be calculated based on weight, destination, and the shipping option chosen. Details will be displayed at the time of ordering.
**6. Free Shipping:**
- Offer free shipping for orders over a certain amount, thus encouraging volume purchases.
**7. Delivery Addresses:**
- Customers can specify different delivery addresses to meet their needs, improving the flexibility of the service.
**8. Secure Packaging:**
- Ensure secure packaging to prevent damage during transport and ensure that products arrive in perfect condition.
**9. Delivery Delays:**
- Promptly inform customers of any unforeseen delays and actively work to resolve delivery issues.
**10. International Delivery:**
- Facilitate international deliveries by providing information on taxes and customs duties, and offering a realistic estimate of delivery times.
**11. Return Policy for Delivery Issues:**
- Implement a specific return policy for lost, damaged or incorrectly delivered orders.
**12. Continuous Improvement:**
- Regularly evaluate logistics performance and make improvements to optimize efficiency and customer satisfaction.
This shipping policy aims to provide a reliable and transparent delivery experience, thus strengthening our customers' trust in the SAINT brand.
